TURKEY DENIM

Turkey Denim is a Leading e Commerce Website in UAE and all other GCC countries. Company established in 2011 from the group of TEAMS SPORT L L C. Best online shopping site in UAE and all other GCC countries for fashion, would you like to experience the best of online shopping for Men and Women in Apparel and Clothing segment. Becoming UAE's and GCC countries No. 1 Fashion destination is not an easy feat, Sincere efforts and a team of dedicated personnel with an equally loyal customer base have made Turkey Denim the online platform.

1 of 4

Watches

Watches of Switzerland is a globally recognised modern, leading retailer of the most prestigious luxury watch brands in the world including Rolex, Patek Philippe, Audemars Piguet, OMEGA, Cartier, TAG Heuer, Breitling, TUDOR, Blancpain, Vacheron Constantin, Panerai, IWC, Jaeger-LeCoultre, Piaget, Hublot, Zenith, Breguet, Bovet and Grand Seiko.

Rolex Watches

1 of 10

Adidas Shoes

The modest Samba is a comparably simple shoe among other trainers in the market. Its minimalist appearance and reasonable price contribute to its growing popularity in 2024, predominantly due to celebrity endorsements and collaborative efforts.

ROLEX WATCHES

In fashion, an accessory is an item used to contribute, in a secondary manner, to an individual's outfit. Accessories are often chosen to complete an outfit and complement the wearer's look.

Watches

1 of 10

JORDAN SHOES

Founded in Chicago, Air Jordan was created for Hall of Fame former basketball player Michael Jordan during his time with the Chicago Bulls. The original Air Jordan sneakers were produced exclusively for Michael Jordan in late 1984, and released to the public on April 1, 1985.

Frequently Asked Questions

ORIGINAL or FAKE

Q: Are yours Shoes is Original?

 It’s a ''UA'' authentic

 

Q: What does UA authentic mean?

Our shoes are listed as 'UA' which stands for¬†‚ÄúUNAUTHORIZED AUTHENTIC‚ÄĚ.¬†Unauthorized¬†authentic means¬†that they were made in the same factory and with the same materials as the original product, but sold by someone other than the retail company.¬†UA shoes are very similar to retail Nike/Jordan Brand shoes but are never officially contracted with those companies to be made.

All this extra pairs that are left over, are produced at the same factory, by the same workers, with the same material, just that they did not get licensed/authorized/quality checked by the shoe company.

 

Q: So, here's the big question: is it illegal to buy or sell UA sneakers?

No. Although sneaker brands claim no affiliation to retailers selling unauthorized authentic shoes, it still is not against the law. No one can stop you from selling a product online, BUT you cannot claim that it is legit.

 

Q: Does UA mean fake?

UA Products or Unauthorized Authentic Products are products made by the same factories (same materials and same quality) but are not sold by retailers hence the cheaper prices.

.

DELIVERY/SHIPPING

What after you Placed your order ?

Once you placed a order, and you have received an SMS and email notification from our end, kindly follow the given procedure.

For UAE customers, you can track your shipment by clicking on the tracking link sent to you via email and SMS. Also, you can contact the delivery associate by using the tracking interface provided to you.

How to contact the courier partner who has your order? 

Kindly find the below-mentioned details of all our delivery partners

Max- contact +97142520123 https://maxexuae.com/tracking/

How to receive same day or next day delivery in UAE? 

Our delivery service is quick and hassle-free. Once you successfully place the order, you can expect the delivery within the same day or maximum two working days. 

For customers based in Dubai, Sharjah they can expect the same day delivery for the orders placed before 10:00AM.  

For the rest of the Emirates, the customers can expect the delivery on the next day for the orders placed before 7:00PM. 

The payments made through credit card or debit card can expect the faster delivery than any other payment modes due to less time spent for the screening of the order. Please note that there can be exceptional cases where transactions require clearance from our Payment Security Review System. 

 Which all countries do we deliver?

Currently we deliver UAE, Qatar, Saudi Arabia

Just 9dhs Shipping in all over UAE.

expect WESTERN REGION OR ANY ISLAND IN-ABUDHABI for 49.00AED

 What if you don’t receive your order under the given delivery time frame? 

With most of our products, we provide delivery estimates depending on the destination location and courier partner services. 

To receive your delivery in a given time frame, you must provide us with correct address details including a famous landmark, working mobile or landline number and other relevant information. 

But still, there can be certain circumstances where our courier partner might not be able to reach you within the given time frame. Kindly cooperate with us in such cases, and we request you to reach out to Turkey denim via a live Chat on our Website on or email us at service@turkeydenim.com

.

RETURN POLICY

FULL REFUNDS:
If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.

 

HOW DOES RETURN POLICY WORKS?
Initiate A Return: Email us at, service@turkeydenim.com with the subject line-RETURNS, Or live chat with us on our website. Please make sure to include your order number and email address you used for the order as this will speed up the process a lot.
Schedule Pick Up: A pick-up will be scheduled by one of our courier services
Return The Item: Pack the item in its original state and packaging. Hand over the package to the courier representative.
Refund Processed: Once we receive your returned item, we will inspect it and process your refund.

¬†‚Äė‚ÄôRefunds except COD will be done only through the Original Mode of Payment‚ÄĚ

 

Frequently Asked Questions (FAQs)

 Q. I don't want to receive my order, what should i do ?

You can cancel your order at any time before the order has been shipped from our warehouse. Once you've received the shipping confirmation it will not be possible to cancel your order. 

Q. I received a defective/damaged item, can I get a refund?

In case the item you received is damaged or defective not described at the product description you should send an email to us with your order  number within 48 hours of receiving of goods we will replace the same item for you free of cost or give you the full refund.

Q. I have changed my mind; can I return what I have bought?

Before the shipment is out from our end, you can cancel your order anytime. But once the shipment is out from the warehouse, it’s not possible to cancel the placed order. 

Only after you receive the delivery, you can place the return request. Once you cancel your order, the cancellation charges will be applied and balance amount will be refunded with in seven to fourteen working days.

For cancellation, kindly get in touch with us via a call on 0588106600 or write us at service@turkeydenim.com

Q. i want to exchange my product size?

As soon as you create a size change request, we reserve the item you want for yourself.

If the price of the item you’re exchanging has gone up, don’t worry, you won’t have to pay extra to receive it

Once the items have been picked up and reach our warehouse (usually within 48 to 72 hours); we will ship out your exchange items one day post the same!

You are responsible for return shipping fee if the return is caused by yourself.

Q. If i' m not happy with my order, do i get a refund and get my money back?

For all prepaid orders, we do offer a refund on credit card However, the same is not applicable for cash on delivery orders. If you paid for your order via a credit / debit card, you can return items to Turkey Denim and also ask for a refund back to your credit / debit card.

Email us at, service@turkeydenim.com with the subject line-REFUND, Or live chat with us on our website REFUND request within 7 to 14 days from the date of receive. Please make sure to include your order number and email address you used for the order as this will speed up the process a lot. Make sure your products are unused with the original tag still attached.

You can choose whether you want your money refunded as Turkeydenim Credit or back to your credit/ debit card and you’re done!

No cash refund¬†‚ÄĒ states that no monetary refunds will be given, though alternative refunds may be offered, such as store credit or exchanges. Store Credit or Exchanges: Shipping charge of¬†49dhs¬†will be applicable

Once the items have been picked up and reach our warehouse (usually within 48 to 72 hours we will process the refund process. Please NOTE that In some case it may take 45days for the refund transfer to be completed to your credit card

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Rules and Conditions for Exchanges:

1. Exchange can only be made within 7 days from the date of delivery.

2. Item should be in a good condition and not used along with the original tag.

3. It should also be in the same brand box you received.

4. States that no monetary refunds will be given, though alternative refunds may be offered, such as store credit or exchanges.

5. Store Credit or Exchanges: Shipping charge of 49dhs will be applicable

Happy shopping! 

.